Privacy policy

Last updated: 30 October 2026

The short version

• We collect the details you give us on our website forms so we can reply to you, arrange a tour or consider a job application.
• We use cookies and similar tools to see how people use our website and which of our ads work. You can opt out at any time from "Cookie settings" in the footer.
• We send news and offers only if you tick the box. Every email has an unsubscribe link.
• We keep enquiries and job applications for 24 months, then delete them.
• Some of the companies that run our website are based overseas, mostly in the United States.
• You can ask to see or correct your information, or make a complaint, at any time.

Who we are

Treasured Tots Early Education runs seven long day care centres in Western Australia. "We", "us" and "Treasured Tots" in this policy mean the companies and trust that run those centres:

We follow the Australian Privacy Principles in the Privacy Act 1988 (Cth). We do this whether or not the law strictly requires it of every one of our companies, because it is the right standard for families' information.

What this policy covers

This policy covers treasuredtots.com.au, the forms on it (book a tour, contact us and careers), our emails to you, and our online advertising. If your child enrols, we collect more information at that stage, such as health and immunisation details. We handle that information on the same principles as this policy, and we keep enrolment records as the Education and Care Services National Law and Regulations require.

What we collect

We don't ask for health, allergy or additional-needs information through the website. If we need it, we ask during enrolment. If you put sensitive information (such as health details) in a message or résumé, we treat it with extra care.

How we collect it

Mostly from you, through our forms, emails and calls. Some information comes automatically from your browser. If you click one of our ads, Google or Meta tell us which ad you clicked. We collect nothing about you from other people unless you tell us to, for example a referee named in a résumé.

Why we use it

• To reply to your enquiry and arrange your tour.
• To help you through enrolment if you go ahead.
• To consider your job application, for the role you applied for and for similar roles that come up.
• To send you a confirmation of what you submitted. These confirmation emails don't contain advertising.
• To send you news and offers, but only if you ticked the box.
• To understand how people use our website and which advertising works, so we can improve both.
• To keep our website secure and working, including blocking spam and finding errors.
• To meet legal obligations.

Who we share it with

We don't sell your information. We share it only with people and companies that help us run the website and centres, and when the law requires it.

Your enquiry is also emailed to the centre you chose, and in some cases to one of our owners, so they can reply.

Sending information overseas

Some of the companies above are based in, or store information in, other countries, mostly the United States. Google and Meta may handle information in other countries too. We choose providers with strong security and we ask them to protect information to a standard similar to the Australian Privacy Principles. We can't always control exactly where a large provider keeps data.

Cookies and tracking

When you first visit, our cookie banner explains that we use analytics and advertising cookies and lets you opt out. You can change your choice at any time with "Cookie settings" in the footer of every page. We remember your choice in your browser for 12 months.

• Analytics (Google Analytics) tells us which pages are used.
• Advertising (Google Ads and the Meta Pixel) tells us whether people who saw our ads went on to send an enquiry. It may also be used to show our ads to people who have visited our website. These companies may match this information with what they already hold about you. They then use it for their own purposes under their own privacy policies.
• If you opt out, Google's tags stop sending information to Google until you opt back in. Meta's pixel is also switched off.
• We switch advertising tags off on our careers pages and on pages about additional needs and inclusion.
• We use a hidden form field and Cloudflare Turnstile to block spam. Our website also collects browser security reports that tell us if something is wrong. These don't include your IP address.

You can also block or delete cookies in your browser settings. The website will still work.

News and offers

On our tour and contact forms you can choose to receive occasional news and offers. We send these only if you ticked the box. We currently send them using our OWNA system. Every email says it is from Treasured Tots and has an unsubscribe link. We stop sending within 5 working days of your request, and you can also ask your centre to remove you. We keep a record of when you ticked the box.

Automated decisions

We don't use computer programs to make decisions about you that could significantly affect you. For example, we don't use software to decide who gets a place, who we hire, or what fee you pay. If that changes, we will update this policy before it does.

Children's information

The only information about a child we ask for on our website is a date of birth or due date, so we can find the right room and start month. A parent or guardian should fill in our forms, not a child. If you think a child has sent us information, contact us and we will delete it.

How long we keep it

• Tour and contact enquiries: 24 months after your last contact with us, unless your child enrols. If they enrol, your details are kept as part of the enrolment record.
• Job applications and résumés: 24 months after you apply.
• News and offers: until you unsubscribe.

After that we delete the information or remove anything that identifies you, unless the law requires us to keep it.

Keeping it safe

Our forms send information over secure connections. Enquiries and résumés are saved in a protected database and private storage, and only people who need them can open them. No system is perfectly secure, so we also limit what we collect and how long we keep it.

If we find out that your information has been accessed or shared by someone who shouldn't have it, and it is likely to cause you serious harm, we will tell you and the Office of the Australian Information Commissioner (OAIC) as the law requires.

Seeing or correcting your information

You can ask what personal information we hold about you and ask us to correct it. Contact us using the details at the top. We will reply within a reasonable time, and we aim to do so within 30 days. We may need to check who you are first. We don't charge for asking. If we can't give you something, we will tell you why in writing.

Making a complaint

If you think we have mishandled your information, contact us first. We will look into it and reply, and we aim to do so within 30 days. If you are not happy with our answer, you can complain to the OAIC at oaic.gov.au (online form, or email oaicintake@oaic.gov.au, or write to GPO Box 5288, Sydney NSW 2001). The OAIC enquiries line is 1300 363 992.

Links to other websites

Our website links to other sites, such as Instagram and Facebook. We aren't responsible for how those sites handle your information. Check their privacy policies.

Changes to this policy

We may update this policy. The date at the top shows when it last changed. Big changes will be pointed out on this page.